Browser-ready dial
Start calls from links and buttons instead of copying numbers into the softphone every time.
Feature · Click to Call Extension
Click to Call. Instantly.
One click from lead to live conversation—fewer mistypes, faster connects.
Browser & CRM dial actions
Included with managed VICIdial Host
Dial without retyping numbers
Perfect for warm leads, callbacks, and CRM-heavy workflows where every second of friction costs a connect.
Get a Custom QuoteFewer misdials
Click once from the record you already have open—attribution stays tied to the right lead.
Why teams use Click to Call Extension
Click-to-call workflows let agents or managers start a VICIdial call from a web page, CRM record, or lead list. Fewer typed digits means fewer errors and seconds saved on every attempt.
- One-click dial from web and CRM surfaces
- Fewer mistyped numbers and failed attempts
- Works with agent desktop and manual modes
- Ideal for callbacks and warm inbound handoffs
Capabilities that matter on the floor
What you get with Click to Call Extension on VICIdial Host.
CRM click-to-dial
Open the right record, click once, and the agent channel rings the prospect through VICIdial.
Accurate attribution
Calls stay logged against the lead so reporting and recycle logic remain trustworthy.
Manager friendly
Supervisors can trigger test calls and callbacks without interrupting agent flow.
FAQ
Frequently Asked Questions
Straight answers about Click to Call Extension
Start in 3 easy steps
1
Choose your surface
CRM button, browser helper, or URL dial action—pick what fits your desk workflow.
2
Map agent channels
Tie click-to-call into the correct VICIdial user and campaign permissions.
3
Click and connect
Agents dial from the page they already use—no retyping, no misdials.
Ready to use Click to Call Extension?
Launch on managed VICIdial Host with unlimited agents, expert support, and transparent pricing.